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    Home > About Us> Training
The ultimate success of customer service rests with the people involved. Netstar is committed to hiring, training, and maintaining the most knowledgeable and responsible staff - on the phones and behind the scenes:
Netstar Agents are all highly trained telecontact specialists chosen for their effective communication skills and their extensive experience in specific client areas
We hire only trainers who are dedicated professionals with specialized backgrounds. Like our Agents, they are also auditioned, coached and regularly evaluated
Our dedicated Quality Assurance Department operates as a distinct, autonomous group to provide thorough monitoring, regular coaching and flexible client reporting
We at Netstar exemplify our commitment to Agent quality. The staff consists of 100% college graduates whose commitment level, work ethic, low turnover and professionalism are exemplary. With a strong American influence in their lifestyle, including their speech, the center has become one of our biggest success stories.
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