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| Home > Industry Focus |
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| Customer service |
Contact Centers for Sales, Service & Helpdesk, Customer Service for Telecom, Manufacturing, Distribution, Financial & Service industries |
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| Finance & Accounting |
Accounts Payable, Accounts Receivable, Collections & Credit Management, Billing & Invoicing, Fixed Assets, Intercompany, General Ledger, Finance Planning & Analysis |
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| HR Outsourcing |
Recruitment & Staffing Support, Workforce Deployment, HR Administration, Benefits Administration, HR Helpdesk |
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| Knowledge Services |
Credit Analysis, Equity Analysis, Economics Research, Industry & Company Analysis, Financial Planning & Accounting, Presentation Support, Analytics |
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| Order Management |
Quoting, Order Entry, Order Management, Expediting / Substitution, Contract Renewals & Management, Customer Support, Logistics Support, Returns Management |
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| Procurement |
e-Business Solutions, Tactical Procurement, Strategic Procurement, Compliance & Performance Management, Spend Analytics |
| Industry (vertical) solutions |
| Banking & Capital |
Retail Banking, Mortgages & Consumer |
| Markets |
Finance,Credit Cards, Cash Management & Treasury, Trade, Credit Administration, Broker-Dealers, Transfer Agency, Fund Administration, Custodian Services, Asset Management |
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| Communication |
Service Assurance, Service / Order Fulfillment, |
| Service Providers |
Billing & Revenue Assurance, Data Cleansing & Validation, Content Development & Review |
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| Hi Tech & Discrete |
Quoting & Demand Fulfillment , Material |
| Manufacturing(HTDM) |
Planning & Sourcing, Master Data Management, Product Data Management, Mid Office Support, Customer Operations, Supply Chain & Logistics Support |
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| Insurance |
Assurance, Life & Pensions, General, Property & Casualty, Life & Health, Revenue cycle management, Underwriting, Billing, Denial management, Claims adjudication, Customer service |
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| Healthcare & Life |
Scheduling, Registration, Charge capture & |
| Sciences |
coding,Billing,Follow up, Customer service operations, Enrolment, Policy maintenance, Claims administration, Customer service, Collections |
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| Automotive and |
Finance and Accounting, Analytics (FP&A), |
| Aerospace |
Expense management, Retail services (Auto Finance, Aftermarket sales), Services (Warranty Management, After Sales Service), Indirect procurement (T&E, Spend Analytics), Order management (Quote-to-Cash), HR services and CRM |
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| Retail & CPG |
Store Solutions, Master Data Management, Supply Chain Solutions, Content Management, Analytics & Knowledge Solutions |
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| Transportation & |
Shipping Industry - Customer Booking, |
| Services |
Documentation (Bill of Lading, Delivery Order, Arrival Notices), Tariff filing, Contract maintenance, Claims Handling, Hazardous cargo approvals, Business system support/ helpdesk
Airlines Industry - Revenue Accounting, Reservation Services, Lost Baggage Handling
Hospitality - Customized procurement, Direct Marketing and Analytics,Reservations
Logistics - Logistics Workflow Solution, Freight Auditing, Cargo Claim |
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| Resources, Energy |
Mapping Services, Engineering Services, |
| and Utility |
Expense Management, Industry-specific - Finance and Accounting, Order Management, Knowledge Services & Analytics, HR Services, Customer Service |
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| What can we do for you? |
- Live Web Chat Support
- Email Support
- Content Management
- Turn Key Solutions
- Website Development
- Portal Management
- Search Engine Marketing
- Electronic Data Processing
- Inbound - Contact Centre Services
- Outbound - Call Centre Services
- Transaction Processing
- Data Search & Collection
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